The SPHAIR certificate is the aspiring pilot’s entry ticket to a career in civil or military aviation. Candidates undergo a multi-stage examination on the SPHAIR training platform. Our challenge was to transform the complex process by optimally integrating its physical and digital parts. The resulting process in the new corporate design is tailored to candidates and experts alike.

Our services

• Conducting design thinking workshops
• Iteratively developing a new user experience based on broad-based user research
• Facilitating workshops to derive the problem statement and solution approaches
• Providing process visualization
• Prototyping
• Usability testing
• Creating a UX design based on the Swiss government’s Oblique design system
• Creating illustrations and process graphics
• Providing documentation in Confluence
• Agile working (SCRUM) and use of Jira
• Working closely with an advertising agency